eVisa & Proof of Status
We help with straightforward eVisa and proof of status issues, including UKVI account access, linking status to the right identity document, viewing and sharing status, and general guidance on resolving common status-access problems.
Is this the right service for you?
This service may be suitable if you need clear, practical help with a straightforward eVisa or proof of status issue within our authorised scope.
This may be right for you if...
you need help accessing your UKVI account
you need help understanding how to view or prove your immigration status
you need help linking your status to the correct passport or identity document
you need straightforward help using a share code
This may not be right if...
your status is missing, incorrect, or disputed
your case involves complex immigration history
you need advice on a fresh immigration application rather than status access/support
there is an urgent employer, landlord, or benefits dispute requiring more advanced casework
What we can help with
accessing and using your UKVI account
general help with viewing and proving status
guidance on share codes and common practical issues
straightforward support where your details need to be checked or updated through the proper route
What this service covers
We help with straightforward eVisa and proof of status matters by explaining the issue, identifying the likely practical route, and supporting clients with the next steps needed to access, view, or share their status correctly within our authorised scope.
Included within this service
guidance on straightforward UKVI account access and status-viewing issues
help understanding how to prove status and use a share code
support identifying the most likely practical next step where details need checking or updating
document and information guidance for straightforward status-access problems
Not included / may need referral
cases involving missing, disputed, or incorrect immigration status
complex matters involving a refusal, overstay, cancellation, or adverse history
cases requiring higher-level specialist advice beyond our authorised scope
representation, advocacy, or work outside the agreed service scope
How the process works
Our support is designed to help you understand the problem, confirm the likely practical route, and take the right next steps to access or evidence your status correctly.
1. Initial consultation
We review the issue you are facing, confirm what kind of status or account-access problem it appears to be, and identify whether it looks suitable for straightforward support within scope.
2. Information and document check
We help identify the key information needed, such as your identity document details, UKVI account information, status record details, and any messages or errors you have received.
3. Practical route and action plan
We explain the most likely practical route, help you understand the relevant steps, and clarify what you may need to do to access, view, share, or update your status correctly.
4. Next steps and signposting
Where appropriate, we explain the next action, signpost onward where needed, and help you move forward with greater clarity.
Fees and what is included
Fees depend on the scope of the work required. We aim to be clear from the outset about what is included, what may fall outside scope, and when a matter may need referral or signposting.
Fixed fees and client money
We usually work on a fixed-fee basis for straightforward eVisa and proof of status matters. We will explain the agreed scope clearly at the outset, confirm what is included, and let you know if anything falls outside the agreed service. Where we hold client money, this is handled through our client account in line with our procedures.
What is usually included
an agreed fixed-fee scope of work for the straightforward matter
clear explanation of what we will do and what the service covers
confirmation of any limits, exclusions, or next steps from the outset
practical support aimed at helping you access, view, share, or understand status correctly
Typical documents and evidence
The documents and information needed will vary from case to case, but straightforward eVisa and proof of status matters often involve identity details, account information, and screenshots or messages that help show the practical problem.
Identity and status record details
current passport or identity document
any BRP, BRC, visa decision email, or status record details where available
core personal details needed to match the status record correctly
UKVI account and access information
the email address or sign-in details linked to the UKVI account
details of any difficulty accessing the account or viewing status
screenshots or notes showing messages, error prompts, or account issues
Practical supporting information
any share code issues or problems proving status to a third party
relevant messages from an employer, landlord, university, or other organisation
any supporting information that helps explain the practical status-access problem
Resources and practical guides
Short practical resources can help clients prepare documents more clearly, avoid common pack problems, and carry out basic checks before asking for a formal review. Some resources are already available, while others are still being finalised and will be added in stages.
UKVI account access guide
A short practical guide covering common UKVI account access issues, the basic information you may need, and the first checks to make before seeking further help.
Proof of status and share codes
Practical guidance on viewing immigration status, using share codes, and understanding common problems when proving status to employers, landlords, or other organisations.
Common eVisa questions guide
A short guide to help clients understand common eVisa questions, what details may be needed, and when a straightforward issue may need further support or signposting.
Frequently asked questions
eVisa and proof of status matters often raise practical questions about UKVI accounts, identity document links, share codes, and what to do when status cannot be accessed or shown properly.
How do I access my eVisa or UKVI account?
In straightforward cases, access usually depends on using the correct sign-in details and making sure your status is linked to the right identity document. Where there is a practical access issue, we can help you understand the likely route and next steps.
What if my status is linked to an old passport?
That is often a practical issue that may be capable of being resolved through the correct update route. We can help explain the issue, identify the likely next step, and help you understand what information may be needed.
What is a share code used for?
A share code allows you to prove your immigration status to certain third parties, such as employers or landlords, in the way required by the relevant system. We can help explain how share codes work in straightforward cases.
What documents or information are usually needed?
This varies, but commonly includes your passport or identity document details, UKVI account information, status record details, and screenshots or messages showing the issue you are facing.
Can you fix a missing or incorrect immigration status?
If the issue is simply practical guidance on the likely route, we may be able to help within scope. If status is missing, disputed, or legally complex, the matter may require referral or signposting to a higher-level adviser.
How do I know if this service is the right fit?
This service is aimed at straightforward eVisa and proof of status matters. If the issue involves complex immigration history, disputed status, or wider legal problems, it may fall outside scope.
What happens if my matter is outside your scope?
We will say so clearly and as early as possible. Where appropriate, we will explain the limitation and signpost you to a more suitable source of help.
Clear, regulated guidance for straightforward matters
We provide regulated immigration advice within our authorised scope and focus on clear, practical guidance for straightforward eVisa and proof of status matters. Where a case needs more specialist support, we will say so early and signpost appropriately.
Ready to take the next step?
If you need support with a straightforward eVisa or proof of status issue, we can help you understand the likely route, identify the key practical steps, and move forward with greater clarity. If you are unsure whether this service is suitable, start with a quick scope check.
Clear advice for straightforward matters, with signposting where a case may need higher-level support.