Frequently Asked Questions
How do I book a consultation?
To get started, book a consultation through our Contact page. We’ll confirm the appointment by email and tell you exactly what documents (if any) to prepare. Consultation fee: £150 for 45 minutes.
What immigration matters can you help with?
We provide UK immigration advice for straightforward applications, with clear guidance, structured document planning, and practical support throughout the process. This commonly includes:
Visit visas (Standard Visitor / Marriage Visitor / Permitted Paid Engagement)
Student visas (entry clearance and straightforward in-country extensions)
Family visas (partner/spouse, fiancé(e), child dependants — straightforward cases)
Work visas (Skilled Worker / Health & Care Worker — applicant-side, straightforward cases)
Settlement & citizenship (straightforward ILR and naturalisation support)
eVisa / proof of status (UKVI account set-up and status evidence support)
If your matter is more complex or falls outside our authorised scope, we will let you know early and signpost or refer you appropriately.
How does the process work?
Most matters follow a simple, structured process:
Enquiry & quick triage – we confirm what you need and whether it’s within our authorised scope.
Consultation (if needed) – we review your background, risks, and your timeline, then confirm the best route.
Evidence plan – you receive a tailored document checklist and clear instructions on what to provide.
Application preparation – we complete the forms, organise supporting documents, and draft any required submissions.
Client sign-off – you review everything before submission so you’re comfortable it’s correct.
Submission & follow-up – we submit (where agreed) and guide you on next steps, including responding to any routine UKVI requests.
Can you take on my case?
We provide UK immigration advice and application support for straightforward matters within our authorised scope.
We can usually help with matters such as:
Visit visas (including Marriage Visitor)
Student visas (straightforward)
Skilled Worker / Health & Care Worker applicant-side (straightforward)
Family visas where the case is straightforward
Settlement & citizenship where the case is straightforward
eVisa / UKVI account and proof-of-status support
Document checking and application reviews
If your matter is complex (for example: refusals, overstays, criminal convictions, deception allegations, or appeals), we’ll tell you early and signpost or refer you to an appropriately regulated adviser/solicitor.
How will you keep me updated?
We keep communication clear and practical, so you always know what’s happening and what’s needed next.
You can expect:
A clear evidence checklist and agreed plan at the start
Confirmation when key steps are completed (e.g., forms drafted, evidence checked, ready to submit)
Updates if anything changes (Home Office requests, missing documents, timing risks)
One main contact route (email/phone) so messages don’t get lost
Plain-English explanations of what each stage means and what you need to do
If a deadline is approaching, We’ll be direct about priorities so we can keep the application on track.
How Can I Contact Your Office?
You can contact EFC Immigration Services in the following ways:
Email: info@efcimmigration.co.uk
Phone (landline): 020 8036 1009
Mobile / WhatsApp: 07572 732737
Booking a consultation:
Use the Contact page to request an appointment and briefly describe what you need help with. I’ll reply with next steps and available times.
If you’re unsure whether your matter is within our authorised scope:
Send a short summary and I’ll confirm quickly whether I can assist or whether you should be referred/signposted.
Do I Need an Immigration Adviser, or Can I Apply Myself?
Many people can complete straightforward applications themselves. The benefit of using an adviser is having your eligibility checked, your evidence structured correctly, and your form answers aligned with the rules and guidance.
You may benefit from advice if:
you’re unsure which route/category applies,
you want a clear document checklist and evidence plan,
you’ve had a refusal, overstayed, or have any complex history.
If your matter is outside of our authorised scope, we’ll tell you early and signpost or refer you to the right level of support.
What if I need to cancel or reschedule?
If you need to change your appointment, please let us know as soon as possible so we can offer the time to another client.
Rescheduling: we will propose the next available time.
Cancellations: refunds and any admin charge depend on how much notice is given and whether work has already started.
If you have already instructed us on an application, we’ll also confirm how any changes affect deadlines and the agreed work plan.
Do you offer a free consultation?
We offer a free 10-minute call to understand your case and see whether our 45-minute £150 consultation is the right next step
The consultation allows us to:
understand your background and objective,
confirm whether your matter is within our authorised scope,
identify any risks (deadlines, evidence gaps, prior immigration history), and
explain the likely process, documents needed, and next steps.
If you decide to proceed afterwards, we’ll confirm the fixed-fee range (or hourly basis where applicable) before any substantive work begins.
Do you guarantee results?
No. UKVI decisions are made by the Home Office, so no adviser can guarantee an outcome.
What we can do is maximise the quality of your application by:
confirming the correct route and requirements,
preparing a clear evidence checklist and submission plan,
ensuring forms and supporting documents are consistent and complete, and
highlighting any risks early so you can make informed decisions.
Where a case appears complex or outside IAA Level 1 scope, we will tell you promptly and signpost or refer you appropriately.
IAA-Authorised Immigration Advice
Regulated UK immigration advice within our authorised scope, with clear guidance, careful preparation, and professional case management
Clear Process & Evidence Plan
Eligibility check, evidence checklist, and a structured document pack—so your application is consistent, complete, and submission-ready.
Family & Work Visa Focus
Support for straightforward Family and Work routes with an evidence-led approach and sensible timelines.
Need clear advice on your situation?
Book a 45-minute consultation for £150 and receive:
- tailored advice on your available options
- practical next steps
- a written follow-up summary after the call
or
Unsure whether your matter is within scope? Contact us for signposting.
